Gary Price Sculptures Delivered to Client (Photos!)

A couple of weeks ago I shared with you news of a large sculpture sale, along with posts on how we prepared the sculpture for shipment and the shipping process. After a couple of weeks in transit, the sculptures have arrived and the client was kind enough to send us photos!

Unfortunately the delivery didn’t go quite as smoothly as we would have liked. The truck drivers at that end weren’t nearly as professional as the ones who picked up the sculpture. First, they showed up almost an hour ahead of schedule and threatened to leave if our client didn’t show up within 10 minutes. I had to coax and cajole them over the phone not to leave.

Then, when they were unloading the larger of the two sculptures, they caught the sculpture on the deck of the truck when lowering it on the liftgate. The client described what happened next in an email to me:

The story with the movers actually got much worse as they dropped the sculpture off the back of the truck and it (along with the dolly) landed on top of one of the movers and pinned his leg against the asphalt driveway! Luckily, even though I found a few loose flakes of bronze, the sculpture seems completely intact and I can’t find any damage or where the bronze flakes came from. So I accepted them.

Mortifying! Fortunately the deliveryman wasn’t injured, just a bit shaken up. I suppose all’s well that ends well, but I obviously wish that things had gone more smoothly on the delivery end (believe me, I’m tempted to buy a truck and drive sales across the country myself to guarantee that I have control of the whole process . . . ) I apologized for the hubbub in my reply, but the client let me know how happy he and his wife were with the pieces:

They look amazing and we really really like them. They are so happy and full of positive energy. I will send you some pictures in a follow up email. Please share them with the artist and please express our gratitude!!

Here are the photos!

IMG_5973 IMG_5974 IMG_5979 IMG_5982

 

About the Author: Jason Horejs

Jason Horejs is the Owner of Xanadu Gallery, author of best selling books "Starving" to Successful & How to Sell Art , publisher of reddotblog.com, and founder of the Art Business Academy. Jason has helped thousands of artists prepare themselves to more effectively market their work, build relationships with galleries and collectors, and turn their artistic passion into a viable business.

33 Comments

  1. Quite the saga! glad all was well in the end. Pride in one’s work seems a bit short in some professions 🙂 even a truck driver can approach his/her work in a professional manner…but the trucker was ‘rewarded’ for his bad behavior.. karma works!

  2. Hello Jason,
    When I get my breath back, I’ll get back to work, but have to reply to this event.
    That is mortifying! Thankfully, the damage was not more extensive.
    The sculptures are pure JOY and DELIGHT and are in a perfect location. I can imagine them in all weather conditions that Maryland encounters. I hope they fair well.
    I hope you can calm down. Gather the positive energy that the sculpture sends.
    Hazel

  3. Those are fun sculptures and they look good in that setting.
    I like that you shared the story beginning and end. I’m curious how you’d handle repair needs if something had actually broken (?)

    1. Great question William – and one that I can answer out of experience. In a situation like this, the shipping company is responsible for the sculpture from the time their workers first touch the sculpture until the time that the recipient accepts delivery with a signature. If, at any point during the shipment or delivery the work is damaged, they become responsible. We once had a piece damaged and it was simply a matter of having the company reroute the sculpture back to the foundry for repairs. Once fixed the company then completed the delivery and paid for the repairs.

  4. Glad to see the sculptures arrived – if not quite as safely as one would have wished. As Phillippa pointed out – it does seem like the truck driver got instant karma! I trust that it was not a broken leg though.

  5. Its great to hear how you handle things in your gallery, Jason, I learn from you as an artist and as gallery owner, I appreciate the time you take to share your experiences and tips.
    The bronze statues found their perfect home – love the photos.

  6. The bronze flakes were probably some bits of slag from the foundry workers welding the pieces together after the casting process. I’ve seen them on the interior of my bronze castings many times. Mostly they are stuck down pretty well, but a good jolt like the one you described can knock some loose.
    I’m glad to hear there was no more damage than that! It can certainly be nerve wracking handing artwork over to any shipper.

  7. I would like to thank you for sharing your experiences with us; as an emerging artist I learn a lot from your posts and appreciate your honesty. These sculptures look fabulous in their setting. Regards, Jane.

  8. I hope Mr. Price sees all of our compliments. What a talented artist! It’s obvious how much he understands and loves children. I would love to expose a group of children to it and hear and see their reactions.

  9. Dear Jason. Thank you for sharing this story, and we all know that things like this do happen….even when we work hard not to have it happen. It seems that your clients were nice and thoughtful, so that was good to hear and reassuring. The sculpture are magnificent…full of hope, laughter, and joy. I would love to have this in my yard too. I really enjoy the transparency in your blog postings and the way you write from the heart. Whenever I think of you and your gallery…I think of you as the gallery owner with a heart and soul, who really cares for his artist and clients. Thank you for all that you have done, so unselfishly, to connect our creative communities and people who appreciate art so deeply. Peace and blessings, sending out warmth, peace and soulllllll (said in my Don Cornelius voice). Brian Ragsdale

  10. So sorry to hear there was a problem in the installation of this beautiful piece. Very fortunate that things worked out. It looks amazing in it’s new home!!
    My husband has a classic car business and even though he uses the same dispatcher for all his cars, it always a hit or miss with the drivers. Wouldn’t it be great if you could find a delivery service that caters to especially to artwork!!

  11. Wow, I can’t believe the shippers dropped the sculpture at the delivery end. That’s dreadful. I’m so glad the sculpture wasn’t damaged or the driver badly hurt. They behaved so badly too in arriving early and then threatening to leave if the owners didn’t show up within 10 minutes. That’s appalling!

    The sculptures are beautiful and look wonderful in the woodland setting. All’s well that end’s well. Thanks so much for sharing all this with us Jason.

  12. What about EXTRA LARGE signs on box saying “Very Fragile”, “Delicate”, ” Handle with Care”. If damaged, people involved with delivery should pay for cost of item.

    The sculptures look beautiful and are in a great setting.

  13. Wow! Amazing saga there. I can only imagine the cost of shipping those large bronzes! Did they go far? I’m happy that they made it safely (more or less) in the end, and that the delivery man wasn’t hurt. Could be lawsuits! Gorgeous pieces, and he’s right. So happy and full of positive energy. I so appreciate your blogs, Jason, and the time and thought taken to share with us.

  14. I am happy to know the sculpture was not damaged. I do a little sculpting and every time I see this piece I am amazed at the perfect balance of weight it has. It must be a very heavy piece yet balanced so precisely.

  15. showing that no matter how well you plan that something can go wrong. Glad no damage was done and they do look great in their new home.

  16. Glad there was no damage to the sculptures. That must have been scary!! A few years back we did a big commissions, the 15 Stations of the Cross in kiln-formed glass sculpture format. They were three dimensional, 37 inches tall, and weighted short of 100 lbs each. We ended up renting a truck, getting help to load and unload them, and transported them ourselves. Cost about the same either way. So, there is a lot to say for self-delivery of a large project when possible. Thanks for sharing the photos and the story.

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