Responding to Negative Feedback About Your Art

I recently had an email conversation with an artist who had just been through battle on her blog. After years of extensive blogging, she received her first negative comment, an inflammatory comment about a post she had written with some derogatory  comments about her art thrown in for good measure. The level of vitriol in the comment was a bit dumbfounding, especially since it didn’t seem to be coming from a dissatisfied customer, rather from a random visitor to the site who wouldn’t seem to have any good reason to be so  . . . blunt.

After the shock and pain wore off, they were replaced by outrage. The artist dashed off a heartfelt response, countering point by point each of the charges  in the comment. And thus began an epic battle in the comments section of her blog, with fiery comments flying back and forth over several days. I’m not going to post the comments here – I don’t wish to draw any more attention to them, but I’m sure that many of you who blog, have a website with a guest book, or participate in social media can sympathize with this situation. There’s nothing more disheartening than a brutal criticism of you or your work.

I’ve been blogging for about five years now, and I’ve certainly run into my share of negativity online. Really, this kind of behavior can happen anywhere – on a blog, one a third-party website, via email, and even in person. There are people out there who have a chip on their shoulder and like nothing more than to stir up a fight.

In the online world, this kind of person is called a “troll”, and they pop up all over the web. Rarely do they add anything of value to a conversation; they are usually composing their comments with the sole intent of stirring up an argument.

Dealing with Trolls

So what should you do if a Troll sets his sights on you? My advice, coming from experience, is to ignore them. Responding only feeds the fire. If you have control over the forum (if they’ve posted on your blog, for example) I recommend removing the post. Your website or blog is your personal and private property, not a public forum, and you should feel no obligation to give their comments an audience, especially when it comes at your expense. I go a step further and moderate comments before they are posted on the blog – allowing me to prevent any inflammatory comments from ever seeing the light of day.

Try not to dwell on anything said in the comments. It’s easy to let a negative post ruin your whole day. Don’t.

Trolling is a widespread problem on the internet – NPR recently had to change their entire commenting system to deal with the issue (read about that here).

Responding to Dissatisfied  Customers

But what if the comment or email comes from a real customer? It’s one thing to dismiss the rantings of a troll, but handling the negative feedback of an actual customer is another thing altogether. I’ve been fortunate to have very few unhappy customers over the years. We’re celebrating our 12th anniversary in business this month, and I can count on one hand the number of times that I’ve had a customer unhappy with a purchase or with the service they received. On the rare occasion where I do have to respond to a dissatisfied customer, I try to keep the following in mind:

  1. My goal is to get the customer back to a happy state – I will go to extremes to make that happen (although there are limits)
  2. I don’t argue with customers (or anyone else for that matter). I believe that as soon as an argument has started, the battle is already lost. Let’s be honest, it’s pretty rare that someone will change their views because of a persuasive argument. I prefer to take the diplomatic approach and try and find a common ground.
  3. Ignore the harsh stuff. If a client has used foul language or leveled strong criticism against you or your art, don’t feel compelled to respond to those parts of the communication. By responding in a civil, professional manner, you’ll likely calm things down, or, at the very least, you’ll feel better about the whole ordeal.
  4. Provide a liberal return/refund policy. Because returns are so rare in the gallery, I’ve found I can afford to be very liberal about my return policy. On the occasion when it needs to be invoked, I’ve found I can smooth over almost any situation by being generous in the return policy (paying for the return shipping on a piece of art, for example, as well as refunding the purchase price). There may be a cost involved in being liberal in this way, but in the long run, it’s worth it.
  5. Move any negative comments from a public forum to a private one. If you have a customer post a complaint or criticism on your blog or other public venue, try to get in touch with the customer privately – via phone or email to resolve the issue. Even though you are going to try to smooth the situation over, there’s no point in broadcasting the interactions to your other customers.

Responding to Critics in Public Forums

What if you don’t have control over the forum where a negative comment is posted? Several years ago I watched two artists battle it out on an artists group’s website. Apparently the two artists had a long-running rivalry in real life that moved into the comments section of this website. One artist would post an image of a new painting, and the other would jump into the comments and write what was wrong with it. The first artist would respond, and they were off – thousands of words flying back and forth. In the few posts I read, I felt like I should have a bag of popcorn since the comments had become so absurd that they were almost entertaining.

This is an extreme example, but you may have run into a negative comment about your work in a public forum and been unsure how to respond.

I’ve had this experience with the two books I have written selling on Amazon.com. Though both have been largely well received, if you look in the reviews you’ll see a few comments that aren’t 5-star, and a few that are downright negative (if you’re curious you can read them on Amazon.com)

Since you can’t delete the comments in a forum you don’t control, you’re going to be even more tempted to respond. Again, I would urge caution. It’s even worse to feed the fire in a public forum.

Keep the following in mind:

  1. Try not to take it personally. Everyone is entitled to their opinion, and for everyone that has a negative opinion of what you’re doing, a dozen will have a positive one. 
  2. Try not to get emotional. It’s hard not to take it personally, and even harder not to let your emotions take over. The problem is that your heart is far more likely to get you into trouble than your head is. If you feel compelled to respond, I recommend waiting a day or two so that you have time to calm down. This has the added benefit of allowing your tormentor to calm down as well.
  3. Let your fans respond. Often, if you wait, your friends and fans will take care of responding for you, and it looks a lot better to have a third party responding than replying yourself. You might even alert your friends or fans to the comment via email. If you do, ask them to step up for you, but to keep it civil and avoid combat.

Responding to Critics in Person

Dealing with online negativity is hard enough, but it’s even more challenging  if the critique comes in person – say at a gallery opening or other public event. So what do you do if someone makes a derogatory comment to your face? Basically, all of the principles above apply – try not to get emotional or take it personally.  Depending on the situation, I will try to laugh it off “I’m sure glad not everyone agrees with that opinion!” or I will ask for further explanation “I’m curious about your opinion – tell my why you say that?”

No matter what the situation – online or off, remember that your critics don’t define you. Being a glass-half-full kind of guy, I like to think that each critic is helping me thicken up my skin, and for that I should be grateful, I guess . . .

Have you Been the Subject of Criticism or Negativity?

Have you ever been the recipient of negative remarks or harsh criticism? How did you respond? What have you learned about dealing with negativity? Please share your experience and thoughts in the comments below.

 

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38 Comments

  1. I was taught in art school that any review, even a negative one, is a good review, because it means it’s impacted someone enough to take the time to respond. I’ve received negative comments about my art before. My response has been to tell them just that; clearly my work impacted them in some way which means it created contact and relationship which speaks volumes, so thank you for taking the time to comment! My work isn’t for everyone, but it does touch you one way or another, and as an artist that’s what I can hope for. Typically that shuts the trolls down as they realize their vitriol has no impact. Thank you for the great advice Jason!

  2. I’m a new (but old) self-taught artist; I sell prints and originals at a local farmers’ market. A lady, while admiring my work, noted that one piece wouldn’t fit into a standard frame mat without losing some of the piece. I admitted that my earlier prints, mostly done on 9×12” watercolour paper, didn’t take standard frames into account. My bad, really, because I hadn’t considered it, being unschooled.

    Since then, I started taping off my watercolour paper to fit an 8×10” mat opening. Problem solved, at least for newer pieces!

    People are still buying the older ones, though.

  3. If you just ignore the troll’s comment, and encourage others to provide positive comments which respond to your art and NOT to the troll, his/her comment will gradually get farther and farther down in the list of comments and eventually no one will scroll down that far. What these people want is attention. Don’t give it to them.

  4. The only criticism I have had (outside of art school where they can really test your work) I about my art is from relatives that “don’t get” contemporary or modern art (unless it is famous and making big bucks – things they can understand). They sometimes also complain about frame costs. And they will not hesitate to say these things publicly and loudly (shaming behaviors). Since these are some (few thankfully) of the people I am related to, it IS very hard emotionally. I have learned not to talk art to them. (Or bring them to openings: men or other artists). They have already made up their minds. It used to make me very sad. But now I ignore it from them. Most people who want to talk about my art want to. I totally agree with you that it is best Not to engage with negativity on any level or subject. Too often that occurs not as healthy discourse but from an already closed opinion and is a potential drain of one’s heart, soul, and energy. It can be too hurtful. Power struggles can ensue. Very good and wise advise is to stay clear of swamps full of alligators (unless, of course, you are an allligator too with very thick skin and an ability to clamp down and win your battles). My experience has been that I am -like many creatives are- too sensitive -a trait that can actually be a great advantage to one’s creative work- for engaging with bullies or negative people. Good reminder. Thanks Jason.

  5. (Un) social media has engendered this kind of ranting and raging across the board. I don’t do Facebook or Twitter but I do have an art blog. Never had negative comments there, but a friend put something about a class I was giving on her Facebook page (with my hesitant permission). The comments that showed up blew me away – people who didn’t know me with all kinds of criticisms about the whole thing. It’s not for me. I do other blogs and have occasionally had a negative comment. I just delete them and move on. When it comes to such negative behavior, I live by these words: “Never wrestle with a pig. You both get dirty and the pig likes it.”

    1. Love that, “Never wrestle a pig…” It really fits the passive aggressive nature of (un) social media. I’m going to keep those words of wisdom. Thank you.

  6. I have been fortunate with no negative comments on my website, however have had them in person at art events. Keeping ones cool and emotions in check is always the best policy. One example paid off in the long run. At the end of a long day at an art event in Maui, a gentleman commented to me that my figures were drawn terribly. I wanted to snap at him for being rude, but I didn’t- I waited a few seconds and said that I am a storyteller and paint in a folk art style, so I am not as concerned with perfect figurative representation. What matters most to me is my story. He said nothing. Then a few minutes later he asked to view my portfolio- he sat down with it making no comments as he looked. He asked about a blank page as the photo was missing. I said it was being copied for a non profit who wants to use the image. He wanted to see this painting. I told him I would have the painting at the co op gallery where I worked the next day. He came, viewed the painting and asked the price which I told him. then went on to mention famous folk artists I knew about and he collected their works and yet was very critical of certain works. I knew then that this was a major collector. He then gave me a business card with the shipping address in Beverly Hills and told me to send my bio and resume with the painting. He paid for the painting without haggling and left. So a negative comment turned into a major painting sale. Personally I think this man was testing me. He was cold to me when we met, yet the next day in the gallery he was warm and chatty though still critical. Still it pays to always be civil as you never know who you are dealing with.

  7. When I lived in South America and exhibited down there, I received a few negative comments from people who didn’t understand my art which at that time was non-representational. One man was frustrated almost to the point of anger, so I walked over with him to the work in question. He waved his hand in a circular motion in front of the image while talking, which echoed the movement of the forms. I pointed this out to him and congratulated him on noticing. His eyes opened wide and we were able to discuss all the other things he started to notice: how colors repeated in certain places, and what the textures reminded him of. He left in a positive spirit, more confident in his own ability to “read” a painting.
    Another visitor told me that “a kindergartener could paint better!” and was shocked when I wholeheartedly agreed with him. We were able to discuss which qualities of children’s art made them so enchanting. I’m not sure he valued my work that much more, but he understood that in both figurative and nonrepresentational art, there is much thought, design, technique and ability present. It’s not always about how “real” it looks. In both cases I used the viewers’ frustration and negativity as a teachable moment. (I guess it makes sense that many years later, I am a professor!)

  8. I have enough life experience under my belt to know where most derogatory comments or nonconstructive criticism comes from, that helps me very much. I concentrate on the positive feedback & my sales which I am eternally grateful for… The local press publish a lot of my artwork so that is good enough for me…

  9. I have suffered a maliciously critical ‘friend’ whom I now take to be envious. He suffers from depression, by the way. Through dealing with him and very occasionally others over the years, I’ve come to ‘welcome’ in a sense, negative criticism however nasty it is, because if what I’m doing has worth, it can withstand the assault, coming out the other end all the stronger for it.

  10. I think it’s also very important to get to a place where you genuinely feel confident about your work. You know, understand and respect that it may not be everyone’s cup of tea, but you know that you have produced a quality, well made, well executed piece. I think when you have those niggling doubts and/or little insecurities, that’s when you are most vulnerable to the negativity some people want to generate.
    I’m in the process of confidence building, being certain that the pieces I’m going to put out there are exceptionally well made and well executed.. it does sometimes mean I have to go back and tweak or even significantly change a piece here and there which can be disheartening, but when the result means that I am much more confident in that piece, it’s worth it!
    Also, if you are in a situation where you feel you have to respond to criticism, give yourself a cooling off period if possible.

  11. I found myself in a situation in which I was getting negative feedback from a gallery owner on an ongoing basis. The other owner was enthusiastic about my work, so it was a bit confusing at first. Ultimately I concluded that the first owner had never liked my work nor me personally (not being paranoid—there was definitely an element of personality clash) but had gone along reluctantly with the second one in accepting me. The first owner’s veiled barbs and “advice” were passive-aggressive ways of compensating for a failure to simply say “no” in the first place. Once I figured all of this out, I made the most gracious yet fast exit from that situation that I could and moved on to better things.

  12. I received a bad review on Yelp and did respond. The review was hateful and critical. Bottom line was she was angry about not getting a refund for work performed over and above the value of the deposit. Positive reviews have moved this single negative review down the line. I think anyone who reads it and my response will understand the woman had issues that had really nothing to do with me. You can’t make everyone happy, especially when you are dealing with crazy.

  13. Excellent advice, all of it.

    Except for the instance of a complaint from a bona fide client, the rest of the negativity belongs to the jumped-up critic. All of the words coming from them reflect only their inner ugliness, despair, and lack of self-esteem.

    Even in the case of a disgruntled client, it they are not classy enough to handle the matter in private with the artist/gallery, then their spewing is only about them.

    Good and thoughtful blog…I enjoy reading the posts.

  14. Thanks Jason for the excellent advise as usual. Your common sense is outstanding. Maybe it shouldn’t be called common sense anymore as it seems rather rare.
    Thank you again, I love reading all your blogs.

  15. An outstanding, albeit prickly topic with excellent advice all the way around. As a creativity coach, I find that this issue manifests for most people who are wrestling with the challenge of showing their art. Interestingly enough, I saw the following posted on Facebook, and I think it is quite wonderful:

    “A young artist exhibits his work for the first time and a well-known art critic is in attendance.
    The critic says to the young artist, “Would you like to hear my opinion of your work?”
    “Yes,” the artist replies.
    “It’s worthless,” the critic says.
    “I know,” the artist replies, “but let’s hear it anyway.”

  16. I have been painting for over 50 years, predominantly in a “non-traditional” Watercolor style. I have learned from a very young age to welcome criticism, regardless as to who shares it, as well as to the manner in which it is communicated. Listen to the message, disregarding the methods or manners of the messenger. This doesn’t necessarily mean that I need to agree with what is being communicated, but I do need to open to possibly incorporating anything that may enhance the quality of my work.

    Although I welcome (and often receive) genuine critique of my work, I honestly only remember only one angry negative comment about one of my paintings. A little over a year ago I posted on my Facebook Studio/Gallery page a photo of a painting, depicting a street scene in a historical California gold mining town. A person, whom I did not know, saw and commented about the photo when someone else shared it to another public FB site. His comment was laced with angry crude remarks, using words that I will not mention on this forum. Because in this particular painting I was experimenting with capturing the scene from four different vantage point locations along the street in order to covey more historical context, I thought that this might have been the issue that was upsetting to him. In addition, I was not totally satisfied, myself, with the quality of technique I used for this particular painting. Therefore, I was genuinely curious to know what could have triggered such an angry response.

    I used the approach of asking the person for further explanation, using the question, “Everyone else has given only positive responses, so I’m truly curious about your opinion – tell my why you say that?” And then adding, “I’m always learning and looking for ways to improve.” I really wanted to defuse his anger and get his further critique feedback. A few days later he responded. He profusely apologized, explaining that on the particular day he saw the photo posted, he did not actually dislike the painting but that he was “encountering some personal, relational issues and simply needed to vent his anger.” His anger was apparently targeted at the person who shared my post and not actually meant to describe his feelings about my painting. Had I not taken the time to calmly and genuinely inquire, I would have never known what triggered such a negative,angry post.

  17. If in person, don’t respond. Some people relish the shock value and enjoy watching you struggle to answer. Insecure people that give negative comments cannot bear to be ignored. Smile, turn away, and address someone worthwhile.
    There is no consequence for Internet trolls. Administrators should immediately step up and intervene. It they don’t, find another forum. Attacks can be outrageous and the same response applies … do nothing. Get offline, go to the studio and affirm your ability. Don’t go back to the forum for a week, if at all.
    Jason, I applaud the level of civility in your blog. It’s refreshing.
    “I have already settled it for myself so flattery and criticism go down the same drain and I am quite free.” ― Georgia O’Keeffe

  18. Thank you for this article and the posts! I too have experienced negativity thrown at me and noted that it was always the same ‘three’ individuals. My mistake was in thinking discussion would be good as I do enjoy a debate. It quickly got out of hand and no longer was a debate but instead became a nightmare of nonconstructive, inflammatory, gang style rudeness. After several days of seeing venomous comments with no end, I finally removed my post with theirs. So sad to see adults behave like that.

  19. Jason, I can only say your mother did a good job raising you. ALWAYS take the high road, it will always serve you well. This is why you have a successful gallery. Also, I bought your book, Starving to Successful and I think it is well written and informative. Thank you for your blog.
    Susie Rachles

  20. A critic from our major newspaper reviewed one of my exhibitions. It was more like a personal attack even though I didn’t know her. She wrote that I should see a therapist instead of paint! She called my work “decorative” and used every other insult she could think up. I was very hurt and astounded my work could dredge up that much vitriol!
    The next day my Dealer called. “The gallery is full of people!” she announced with glee.
    Susan Moss

  21. Thanks so much for these articles, with some great topics that I feel are very important to consider now that I am trying to make money as an untrained artist for the second time in my life. The first time I was in my late twenties and early thirties and allowed a few interractions with boutique owners/ managers and customers to erode my confidence. I think now with a lot more life experience I always try to see what I can learn from any negative feedback. But with the possibility now of encountering trolls online I thank you for this opportunity to think ahead about this issue and how I will deal with it. Great suggestions!

  22. Once at an art fair a person came up to my booth and commented on my representational art ” you could just take a picture”. Since that’s such a typical comment it made me think. I realized that a nonartist is unaware of the seeing and thinking process behind the art, that it’s the experience of creating harmony and unity among the many disparate lines, colors and shapes in front of you that’s a thrill. There really is a beautiful order that connects our minds to the world. After that I used the insight when teaching drawing to remind students why we draw nature.

  23. You are right on when you said their opinion doesn’t define you. Outside of art I work in a field where people can be very judgmental and critical. It helps me to remember their opinion defines them, and reveals their heart, not mine. Remembering this helps me to distance myself from the comment and redirect it. I think to myself, “Wow, their heart has a serious hurt” or “Thank you for showing me the condition of your heart.” These thoughts keep the rudness where it belongs, on them. The best response to rudeness or unkindnes is none at all. I can proceed graciously by thanking them for sharing what they are thinking, smiling, and excusing myself from their company.

  24. A few years ago I had a solo exhibition; the work was focused in a more sombre but elegant direction than my usual artwork. The vernissage was well attended & I received lots of support. There were many comments written in my guest book, very generous, positive remarks, mostly… Someone, they didn’t sign their comment, wrote” A waste of paint & canvas, give it up”. Many of my guests had read through the book during the 3 week exhibition & spoke personally to me in shock about the comment. The surprising thing is that there was plenty to criticize in the artwork, from a technical perspective. Since nothing was addressed, it appeared obvious the disgruntled individual hoped to injure me, personally. Those types of things usually are personal. I think it’s just a part of the experience, being a professional artist, exhibiting publicly & that’s why many folks aren’t comfortable doing it. It takes courage to stand your ground & express yourself in a public forum. Thanks, Jason; great topic, again.

  25. I once told a fellow artist that their earlier work was crap but that their recent work was great and I thought there would be many public venues that would be interested. Well, she came unglued. I was shocked, I had no idea the impact my opinion was going to have on her. I still feel bad about it to this day.
    When I first started painting a friend told another friend that my work was awful. I knew I’d get better and it didn’t bother me. I never really got much better though over a 7 year period. Eventually I changed media. Now when someone says something derogatory I know it says more about them than my work. Always consider the source.

  26. Thank you for this article. Your suggestions, as usual, are top notch. Early in my career of displaying my work, someone left the nastiest remarks in my guest book. I was working in the museum where the gallery was located at the time, in the gift shop. The person who had left the remarks bought some things, and I remarked to him that my show was in the gallery. He gave me a smile that was more of a sneer, and left. He didn’t have the courage to say what he’d written, but I immediately checked my guest book. Fortunately, most of the negative remarks I have had in guest books were made by little kids. My work will not appeal to everyone, and it doesn’t have to.

  27. Wait! In that first paragraph, were you talking about me?? You described a situation I encountered several years ago to a T. Possibly the only difference would be the phrase “After the shock and pain wore off, they were replaced by outrage. ” I wasn’t feeling pain nearly as much as annoyance.
    The vitriol came from another artist, to an article I had written on my blog, about reproductions. Go figure. He attacked pretty much everything, and then parted with the clever comment that his reproductions were worth more than my originals. I don’t think he was into dollar signs at that moment.
    Funny stuff.
    Fortunately, the blog is on my FASO website, and there was no problem for me to just eliminate his comment. I probably did him a bigger favor than me, by removing it. I assume after he calmed down, he was embarrassed by his comments.
    Which brings me to my contribution to this conversation. Social media, and media in general has reached a point of absolute gutter-dom, regarding comments to articles. Many articles that folks so freely, and often viciously, comment on, CAN NOT be edited by the commentor. THAT means the ugly language is out there forever (unless the author is kind, takes pity on you, and removes it)
    Jason, this is a great article on how to handle the mean words when they come our way, I hope we can all think twice before saying the bad ones that might form in our own thoughts.

  28. Web Trolls and Negative Comments:
    I’ve been in and around the tech world about 40 years and the evolution of Web Trolls and Negative Comments in many cases is a type of propaganda letting, as well as, mind bending tactics mainly directed at Americans.
    Our reputation as a society is that we are sensitive. So, trolls and troll farms in and out of our country know they can get a rise out of many people. They live to see what type of harm and disharmony they can cause.
    Remember, when you are on the Internet there can be no expectation of privacy no matter what your setting are and socially unacceptable behavior runs amuck. This free-for-all tool is not being used as the ADULT tool is was intended to be.
    My recommendation to anyone and everyone that reads this is: 1) Ignore, delete and change your settings to turn off negative comments. If that does not work change the settings to not accept any comments. 2) You are the better person. How can anyone say mean things about someone they do not know? It is easy for these types of people are trouble-makers and are wearing the mask of the Internet. Encourage your politician to be proactive and set rules and regulations to protect people. 3) An the final, suggestion. Spread the word that you are a business person and business people have protocols and manners and there are rules of engagement in the business world for proper behaviors. Invite your followers to join you.

  29. I had one negative comment on social media and I hope I handled it well. It was written by someone I had never met, on someone else’s Face book page who was the host of a solo art show I was holding, so I definitely could not remove it. They remarked that my work looked like just another Group of Seven Wannabe! I responded by thanking them and saying that I was flattered by the comparison and I have admired the groups work for many years though I do not intentionally work in any way other than my own. I also said that perhaps the drama and beauty of the Canadian environment does create a similar result in artists who try to capture it. I got a BRAVO from a friend on that one.

  30. Great post, that brought back memories of trolls past. I like to ridicule them a little before dismissal, telling them they are 450-pound midnight ramblers who live in mom’s basement, and trolling me is the biggest thing they will accomplish today. After that, no more response. Watch the troll’s responses pile up, as the the troll gets frustrated you won’t take the bait.

    I offer a legitimate customer’s complaint with two clear choices. 1. They can return the work and I will modify it to their satisfaction. 2. They can get a full refund on the work. As far as reproductions are concerned they get a unconditional money-back guarantee.

    I stay humble. I am basically an illustrator, not a fine artist. I am not the very best in my field. My work will never hang in a great museum. It is not for everybody. Though I strive for quality and consistence, I am human and occasionally miss my mark. However, an artist has to believe in the quality and beauty of her work. In “The Artist’s Way”, the author talked of “crazy-makers”. There will always be those who are jealous of your talents and they will try to undermine you. In a perverse way, it is a compliment. Move on from the nay-sayers. You have art to create.

    1. John,
      I gotta tell ya; you would be surprised who and how and where an artist gets into great museums, etc. It is all in marketing one’s self to get anywhere you want to go. In my career, I have had opportunities that have been mind boggling only because I either just showed up and/or asked to show my work. And because I was in these awesome places people bought my work. You could do the same just for the asking. Go for it!

  31. Your article, so heartfelt with true, healthy advice, is really sticking to me as I’ve, too have struggled with the trolls. In the beginning, I would defend my art and get into dialogues I never would in person. What I’ve truly found is that the trolls’ attention spans are really, really short. As you stated, answer them not, and they’ll be onto something else. People reading the blog may read the negative comments, it’s human nature to go first check out the worst ones. We sometimes remember all ugly remarks rather than all the positive and rewarding ones. It’s all perspective. Toxic people are just another topic altogether. Just eliminate them, easier than you think

  32. I did a portrait of well known person in my country . it was a pretty painting. It looked like her, her ressemblance was obvious . I was proud of my first portrait I made. Everyone on Facebook did lots of positive comments.
    They was one person who didn’t .
    I was happy because I felt she was jealous. I didn’t replied.
    The others comments told her she was wrong.

    Finally, I realize my painting was very good and I had to continue my journey.
    When people are telling you negative comments, it is because your getting good , you disturbed them and you are going somewhere.

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