thank a customer

Ask a Gallery Owner | How Do I Thank a Customer when a Gallery Made the Sale?

I encourage artists to create positive relationships with buyers by sending thank you notes and keeping in touch. But how can you do that if you’re selling through galleries that…

Ask a Gallery Owner | The Pros and Cons of Artist Owned and Operated Galleries

In the past, I’ve discussed different models for galleries: traditional commercial galleries (consignment), co-op galleries, and “vanity” galleries. A recent email reminded me that there’s another variant of the traditional…

Ask A Gallery Owner | Should I Include a Couple of Sentences about Art on My Site?

The Question: I know you are very busy and unable to answer all questions. If possible however I would like to know your feelings re: Putting a 2 or 3…

Ask a Gallery Owner | Does an Artist’s Death Result in an Increase in the Value of that Artist’s Work?

There’s an old, morbid joke that in order for an artist to see a significant increase in the value of her work, all she has to do is die. Underlying…

remind clients about payments

Ask a Gallery Owner | Follow up with a Client Who Has Failed to Make Payments

I received the following email from an artist who was in the awkward situation of having sold a piece to a collector and agreeing to a payment plan, only to…

What Should an Artist do With a Lifetime of Unsold Artwork?

Over the last several weeks I’ve had two people approach me, either in the gallery or via email, asking what they should do with a large inventory of unsold work. In…

Responding to Negative Feedback About Your Art

I recently had an email conversation with an artist who had just been through battle on her blog. After years of extensive blogging, she received her first negative comment, an…

Ask a Gallery Owner | How Should I Respond When a Potential Buyer Asks “Is Art A Good Investment?”

In this week’s session I discuss how to respond when an art buyer asks “Is art a good investment?” It’s important to be careful when answering a question like this….

Ask a Gallery Owner | How Long Does it Take Artwork to Sell?

In this episode, I answer a question about how long, on average, it takes for artwork to sell out of my gallery. Spoiler: it’s hard to say! The pace of…

Artists: Are you Consistent? A Gallery Owner’s Perspective

How Developing a Strong Style and Laser-Like Focus is One of the Most Important Things you can do for Your Fine Art Career A number of years ago, I was…